My Recently Visited Services
For Faculty to request eLearning assistance with Panopto classroom recordings.
Use this service to request loaner equipment from IT such as Laptops and PowerPoint presentation remote.
Request software to be purchased and/or installed in your office, classroom, or computer lab.
Use this service to request changes the network such as activating a network jack or changing a subnet.
Request a change to the Credit/Debit Card Holder Data Environment (CDE) such as moving/adding/removing a register or computer that processes credit cards.
Use this service to request access to a department network drive.
Identify business needs and determining solutions to business problems. Solutions often include a software-systems development component.
Request this service for consulting on Security and Data Management.
Request for recording and streaming of events.
Request I.T. Assistance to bring a missing ctcLink control back.
Use this form to request a change to the security access in ctcLink. Please include information about the Pillar, the Navigation, desired outcome and the ctcLink ID of the user for whom the change is being requested. You will receive an initial email with the ticket information when the ticket is created, as well as status updates as the ticket goes through the workflow toward completion.
All new accounts will need to have the confidentiality agreement signed or the access will not be granted.
Notify IT when a Network or Network System Outage Occurs On Campus or Remote VPN.
Request to post a Canvas global announcement.
Usually requested by staff or faculty.
Request a configuration change or request your phone to move to another office.
Report MySVC account Suspicious Login
Students can request this service for help with (Key in your audience here; indicate student interest right away to differentiate this service from the instructor service.)
For Non-SVC Users to make a request from eLearning.
Report an issue to eLearning here.
Instructors can request this service to (Key in your audience here; indicate instructor interest right away to differentiate this service from the student service.)
Request a Firewall Exception to Allow Software to Communicate with the SVC Network.
For instructors to request a canvas shell to be reopened by eLearning.